If you forgot your access code for the Tinkoff app, tap your profile at the top of the "Main" screen → "Log out" at the very bottom.
To log back in, you will need to enter the phone number you indicated on your Tinkoff product application form. You’ll get a text message with the access code to this number. Then you need to enter your password. You will need to set your password again when you have entered an incorrect access code to the app three times in a row.
If you forgot your password, tap "Forgot password?" You will need to enter or scan in your card number, then enter your new password and the four-digit access code.
If you forgot the password for the profile on tinkoff.ru, click "Forgot password?"
on the log-in page. Then enter your card or contract number. After that, you will receive an SMS with the access code to the phone number you indicated on your Tinkoff product application form. Enter this code and create a new password.