For your safety, please avoid installing Tinkoff applications from unverified sources.
If the app is installed on your device already, don’t worry: it will keep working. How to update the apps
If your iOS automatically deletes unused apps, you need to disable this feature:
If you don’t have the app installed, here’s what you need to do.
Also, all of Tinkoff’s services are available in your tinkoff.ru profile. How to log into my profile
If you’ve just received the Tinkoff card, one of our representatives will deliver all the documents soon, and help you install the app during your appointment.
Download the Tinkoff app for Android from the following sources:
Instead of using a new version of the app, you can temporarily use your profile on tinkoff.ru and add the icon to the home screen of your phone.
The representative will contact you to confirm the time and place for your appointment.
If you’re a new customer, the representative will help you install the application during the appointment.
As an alternative to the app, you can use your profile. This allows you to use Tinkoff services as usual. Sign in using your phone number.
There several types of profiles on Tinkoff:
Visit tinkoff.ru and click on "Profile" or the person icon in the top right corner. Then choose the profile you want to log into:
To log in to your profile:
Please follow these guidelines:
If the app has already been downloaded, children can carry on using it and make payments with the card.
If the Tinkoff app is not installed on the child’s iPhone, all transactions can be made in the app or profile by parents. We’re already working on a solution for children.
The app works fine on Android devices. You can download it and use it as normal.
If you have an iPhone with the app installed, you can use it as you usually do. If you don’t have the app, you won’t be able to install it right now, but we’re working on a solution for this.
To do this, you need to save the icon that leads to the "Payments" section. Follow the steps below.
You’re all set! From now on, when you log into your profile, the browser will automatically change the language of the page.
We’ve already opened negotiations with Apple representatives to get our apps back on App Store.
While we are contesting the blocking, we have provided an alternative option for our customers: all transactions are available in your profile on tinkoff.ru. We are also working on alternative solutions so you can use Tinkoff apps as you usually do.