Tinkoff Bank’s mobile app ranked best in four nominations of Mobile Banking Rank 2017

Moscow, Russia — 30 August 2017.
Markswebb Rank & Report analysed the efficiency of mobile banking apps as part of the Mobile Banking Rank 2017 initiative. Tinkoff Bank’s mobile apps came out on top in four nominations — apps for iPhone, Android and Windows smartphones and apps for iPads.

Markswebb Rank & Report has given the top prize to Tinkoff Bank’s iOS and Android apps for the fifth consecutive year.

Maxim Yevdokimov, Vice President of Mobile at Tinkoff Bank, said: «We pay special attention to the development of mobile banking products and give our customers an opportunity to efficiently manage their finances using both website accounts at Tinkoff.ru and mobile apps for smartphones and tablets powered by the three main operating systems. Last year we did a great job launching a universal mobile app for smartphones, tablets and Windows 10 desktops, releasing a new version of the mobile app for iPad and updating the apps for iOS and Android smartphones. We are delighted to see the experts once again give us full credit for our efforts.»

The Mobile Banking Rank 2017 assessed the capabilities and convenience of mobile banking apps. Coming out on top was the app that fully meets the customer’s needs and is most user-friendly. Three banking products (debit cards, credit cards and consumer loans) were assessed on separate scales.

Markswebb Rank & Report analysis covered 33 Russian banks. The methodology included desk study of mobile banks and usability testing involving 6–7 most common operations, and was fine-tuned to take in the latest trends of online banking, new mobile technologies, and feedback from the market players. The research covered the most recent versions of mobile apps.

About the Group

TCS Group Holding PLC is an innovative provider of online retail financial services operating in Russia through a high-tech branchless platform. TCS Group includes Tinkoff Bank, mobile virtual operator network Tinkoff Mobile, Tinkoff Insurance, and Tinkoff Software DC, a network of development hubs across Russia.

The Group was founded in 2006 by the Russian entrepreneur Oleg Tinkov and has been listed on the London Stock Exchange since October 2013.

With no retail branches, the Group serves its customers remotely via online channels and its call centre, and operates a network of over 1,800 representatives to ensure smooth delivery of its products. The network covers all of Russia and allows next day delivery to most customers.

The Group’s key business is Tinkoff Bank, Russia’s first and only direct bank offering both own brand and partner retail financial services via its Tinkoff.ru platform. The product range includes daily banking (credit and debit cards, payments, money transfers), savings, investments, loyalty programmes, travel services, SME services, mortgage platform, and insurance. With its special focus on mobile business, the bank offers mobile applications both for its customer base (Mobile Bank) and beyond it (Traffic Fines, MoneyTalk, Card 2 Card instant money transfers).

As at 1 August 2017, the bank was the second largest player in the Russian credit card market, with a market share of 11.5%. The 1H 2017 IFRS net income of TCS Group Holding PLC amounted to RUB 7.6 bn, ROE stood at 46%.

Banki.ru, Russia’s largest financial news portal, named Tinkoff Bank the Bank of the Year 2016. In October 2016 Tinkoff Bank was named the largest independent global direct bank by Frost & Sullivan. In 2015 and 2016, the Global Finance magazine named Tinkoff Bank as the Best Consumer Digital Bank in Russia. In 2016, the bank also won Global Finance’s Best Integrated Consumer Bank Site award and was named the Best Digital Bank in the CEE by Euromoney. The bank’s mobile application was recognised as the best in Russia by Markswebb Rank & Report for three consecutive years in 2014, 2015 and 2016, and by Deloitte for four consecutive years from 2013 to 2016.